FAQ's

What is Scrubee Melbourne?

Scrubee Melbourne is an Australian skincare and wellness brand focused on gentle, nourishing formulas designed to support healthy, glowing skin through simple, consistent rituals.

Where is Scrubee based?

Scrubee is proudly based in Melbourne, Australia, and inspired by everyday self-care, nature-leaning ingredients, and modern skincare routines.

Are Scrubee products natural?

Scrubee products are natural-leaning and thoughtfully formulated, using nourishing ingredients chosen for their skin-loving benefits. We focus on balance, effectiveness, and gentleness rather than harsh or stripping formulas.

Are your products suitable for sensitive skin?

Yes. Scrubee products are designed for gentle routines, making them suitable for most skin types, including sensitive skin. We always recommend patch testing before full use.

Are Scrubee products fragrance-free?

Some Scrubee products are fragrance-free, while others may contain light, naturally derived scents. Each product page clearly lists ingredients and scent details.

Do you test on animals?

No. Scrubee is cruelty-free and does not test on animals.

How long does it take to see results?

Everyone’s skin is different, but many customers notice improvements in hydration, softness, and glow within a few weeks of consistent use. Skincare works best when used regularly and patiently.

How should I use Scrubee products?

Each product includes usage instructions on its product page. For best results, we recommend building a simple routine and staying consistent rather than over-layering products.

Can I use Scrubee products with other skincare brands?

Yes. Scrubee products can be easily incorporated into your existing routine. We recommend introducing new products gradually.

Do you ship Australia-wide?

Yes, we ship across Australia. Shipping details, costs, and estimated delivery times are available at checkout.

Do you offer refunds or exchanges?

For hygiene reasons, we cannot accept returns on opened skincare products. If your item arrives damaged or incorrect, please contact us, and we’ll make it right.

How can I contact Scrubee?

You can reach us via email or social media. We love hearing from our community and are always happy to help with product questions or routine advice.